
RÉSUMÉ
WORK EXPERIENCE
Marketing Account Manager, Sales and Business Development Associate | Director of Creative Development | Bull Moose Marketing | 2021-Present
Joined BMM as the Creative Director before shifting into a sales and account management-focused role based on agency needs, though I continued to direct the overall marketing strategy for the clients in my portfolio. Managing a portfolio of the highest value clients. Creating the strategic direction for effective content to support sales and marketing efforts. Serving as the focal point for building and executing marketing strategies that support lead generation, sales, PR, reputation management, and social media engagement. Fostering successful campaigns for clients within the tourism, manufacturing, and technology verticals. Creating content, social media, newsletters, and ad campaigns for the agency and clients. Creating proposals, presentation decks, and contracts for prospective clients to help the company reach annual growth goals.
Head of Marketing Operations & Content Marketer | Pitch + Pivot | 2017-2021
Creating and directing the operational and creative schedules of Pitch + Pivot. Leading team support, quality control, creative direction of web designs, and account management. Onboarding new clients. Creating blogs, guest posts, social media, graphics, ad campaigns, and eBooks for internal projects and clients. Creating, designing, and distributing monthly client reports. Managing Google Analytics and Adwords. Hiring and leading teams of copywriters and graphic designers.
Head of Content Marketing | Couture Boutique | 2017
Created editorials reviewing beauty and fashion industry news and topics in addition to reviewing brands– such as Chanel, Louis Vuitton, and YSL. Created lifestyle-oriented product descriptions for increased sales, completed data entry, and authenticated products prior to their sale. Directed product and content photography. Managed the company social media handles.
Copywriter, Book Coach, SEO, Designer | Freelance + The HOTH | 2016-present
Creating custom content for private clients, including blogs, long-form technical content, white papers, social media, and more for verticals such as education, health, technology, career coaching, and marketing. Book coaching from concept to print, including editing and fact-checking services. Designing websites, newsletters, and social media campaigns. Website SEO audits and strategy.
Head of Content Marketing | Happy Grasshopper | 2016
Managed content creation and quality control. Created email campaigns. Provided customer service and team management to maintain customer retention, efficiency, and content + email campaign deployment schedules. Designed company welcome kits and swag. Improved the company CRM, client interview strategies, and writing + editing processes.
Special Collections Archive Assistant | USF | 2015-2016
Performed management and weeding tasks for the maintenance of the University of South Florida's historical photography collection within the Special Collections department. Selected photographs will be used in future digital collections.
Graduate Research Assistant | USF | 2015-2016
Provided writing and research assistance to professors within the University of South Florida's library and information science department. Duties included copyediting, data gathering and presentation, networking, and assisting in department-wide initiatives.
Special Collections Research Assistant | USF | 2015-2016
Worked as part of a team to improve the University of South Florida's collection of original Boucicault works and manuscripts. Personally worked to digitize, transcribe, and create introductions to individual plays by the playwright Dion Boucicault. Research on the subject was also being compiled in order to create new articles on Boucicault, his life, and plays.
Writing Consultant | USF, FSU, HCC | 2013-2016
Provided consultation and tutoring services to students at the University of South Florida's writing center. Provided one-on-one sessions focused on research, grammar and punctuation, formatting, revisions, brainstorming, citations, resume building, student confidence, and ESL work. Visited classrooms and collaborated with professors. Joined the USF ASC social media board and managed the center's Instagram handle.
Prior work experience was conducted at the Florida State University Reading and Writing Center and the Hillsborough Community College Academic Success Center.
Virtual Teacher's Assistant | Academica | 2013-2014
Aided teachers through the Academica Virtual Education & Somerset Virtual Academy and contacted students to aid with tutoring or assignment submission. Provided online tutoring for the Academica Virtual Education "Academic Help Desk," a program offering individual and group mentorship to participants as well as online classroom support to both teachers and students in Broward County, Florida.
Desk and Accounts Manager | Cozine Supply | 2013
Managed bank accounts for the Cozine Supply plumbing warehouse in Ft. Lauderdale Florida. Responsibilities included individualized, monthly invoicing for customer accounts, balancing account sums, secretarial work, and customer service to ensure quality throughout the business.
Research Assistant | FSU | 2012-2014
Offered research assistance to Professors within the Florida State University English department. Responsibilities included familiarity with the various subject areas, data retrieval, and constructing professional presentations of the gathered material.
VOLUNTEER WORK
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2008 - 2010: Young at Art Children's Museum
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2007 - 2010: West Regional Library
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2010 - 2011: PAEC (Teaching English reading, writing and speaking skills to adult, Spanish-speaking migrant workers.)|
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2013: Sigma Tau Delta English Honor Society
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2015: Florida Library Association annual conference
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Photographer for USF's Alumni event at the FLA conference
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2015: SOLIS Representative at the Hillsborough County Educator's Conference
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2015-2017: SOLIS Wiki-a-thons
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2016: SOLIS Library Career Skills Conference
EDUCATION
University of South Florida
2014-2016
M.A - Information Sciences
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Graduated with full American Library Association accreditation
Florida State University
2010-2014
B.A - Literature and Philosophy
C.A.R.E. Summer Bridge student - 2010
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Participated in a bridge program for First Generation & Minority college students.
FREELANCE COPYWRITING
Creative Content Writing
2010-Present
As a copywriter, I offer consults with clients to discuss methods for improving their website/blogs SEO returns. I also work closely with clients on social media management, online presence, engagement, and online brand development.
I write both creative and technical content, depending on my client's needs. Editorials, business manuals, e-mail campaigns, and blogs increase the client's stance as an authority in their business's industry, so each piece I create is written and designed with those goals in mind.
Copyediting services are also provided for previously written material.
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Previously created custom SEO content for HOTH customer blogs and websites covering topics like branding, marketing, style, health, technology, home renovation, and finances.
PROFICIENCIES
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Experienced in SEO-oriented writing
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WordPress design and publishing
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Wix design and publishing
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Copy-to-Print/Digital project management
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Experienced with CRM systems
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Podio, Globiflow, Trello, Asana
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Certified with Facebook Business Manager
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Hubspot Inbound Marketing Certified
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Experience with Google Keyword Planner and general keyword research
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Skilled in Adobe Premiere video editing/creation
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Skilled in Adobe Photoshop
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Skilled in Adobe InDesign
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Developing skills in Wordpress CSS
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Developing skills in commercial photography
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Typing Speed: 98wpm
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Public speaking and presenting
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Creating personal learning curricula and schedules
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Managing Facebook ad campaigns
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Social media management
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Background in instruction
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Creating advertising/copy
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Copyediting and proofreading
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Wikipedia curation and Wiki-a-thons
ADDITIONAL PROFESSIONAL EXPERIENCE
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Social Media Manager (2015-2016)
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Worked as a member of the social media management team with The Writing Studio to primarily curate the Vine account and aid with other social media accounts.
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Student Organization Archivist (2015-2016)
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Elected Archivist collecting and organizing SOLIS-related artifacts, photographs, and minutes.
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Learning Object Developer (2015)
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Collaborated with HCC librarians and the Academic Success Center to create research, grammar, and database-related learning objects for student use.
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Embedded Information Specialist (2015)
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Aided the teaching faculty in the distribution of learning objects, the development of student understanding, and individualized help.
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Library Aide (2015)
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Performed collection development and weeding. Gained teaching information literacy experience while working alongside an HCC librarian.
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